Anyone who knows me well will tell you: patience is not my strong suit. I’ve learned to hide it reasonably well at the office, but as a general rule I hate waiting.
Back in early 2008, during Alan Cooper’s opening keynote at the first Interaction conference, I suddenly realized that I wanted—desperately—to be an interaction designer. At the time, I had been running my own design firm for almost 10 years, doing print and web design for associations, museums, and NGOs. Print work was becoming commoditized and I really couldn’t see myself doing graphic design into my middle age. When I discovered interaction design, I knew that this was it.
The only trouble was, I knew virtually nothing about the discipline and I had no idea how to get that kind of work.